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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mason Reiff

March 10, 2023

5  out of  5 rating by Mason Reiff
"Dave is great and got my home and auto insurance down further than I thought I could, switched from Geico. The people in the office are friendly and helpful as well."

Jeffrey Stevens

February 27, 2023

5  out of  5 rating by Jeffrey Stevens
"I worked with Dave's agency when I was working in mortgage. They were always happy to help my clients and did a great job at taking care of them. Quick to get needed documents as well!"

Phil Fager

February 24, 2023

5  out of  5 rating by Phil Fager
"Very quickly responded and helped us out when an unexpected situation occurred. Took away a lot of stress!"

Douglas Batesky

February 23, 2023

5  out of  5 rating by Douglas Batesky
"I contacted Dawn to help find historical payments dating back to 2003 and she tracked everything down and compiled info for me very quickly. No need for a follow up phone call. Much appreciated. Dr. Douglas Batesky"

Lyn Paris

February 18, 2023

5  out of  5 rating by Lyn Paris
"I've been with state farm for about 20 years. everyone is very professional, helpful, and pleasant to work with. I had to go through the process of a few claims and they could not of done a better job. They never pressure you for additional sales but do offer up any they think may be beneficial for your situation. I opened up a renters insurance today with James who was a great help."

Steve Buschbacher

February 7, 2023

5  out of  5 rating by Steve Buschbacher
"Dave Lopez went above and beyond to help me transfer my coverage from Pennsylvania back to sweet home Chicago. I can't thank him enough."

Giselle Bania

January 27, 2023

5  out of  5 rating by Giselle Bania
"I worked with Dawn Thomas in Dave Frederickson's office, and she was fantastic! I was looking for insurance in another state, and she was so helpful in helping connect me with an insurance agent in that location."

Dan Hansen

January 26, 2023

5  out of  5 rating by Dan Hansen
"I knew very little about insurance and James did an excellent job of taking the time to explain in simple language the different coverage options which allowed me to feel informed and comfortable with my choices. He went above and beyond by staying on past closing time to ensure I had the best deal possible. I really appreciated him being genuine and providing a personal touch to an often robotic process. Thank you, James!"

Brandon Hughes

January 26, 2023

5  out of  5 rating by Brandon Hughes
"I've had such an amazing experience working with this office. They've helped us with insurance for our car and apartment and even helped us with the event insurance for our wedding. I've worked with several insurance offices over the years and Dave and his team just have a certain personal touch to the way they do business. If you need any type of insurance, especially if you were like me and had a lot of questions about insurance and just trying to learn what the options were and how to make the right decisions for coverages, policies etc, then this is the place for you."

Andrew M

January 25, 2023

5  out of  5 rating by Andrew M
"I am giving this rating after signing up, so I cannot yet speak to my experience with the office for requesting coverage or help with apartment/car issues, but Qiana was wonderful with the sign-up process and helping me get covered based on my needs. Thank you!"

Rose Adamczyk

January 25, 2023

5  out of  5 rating by Rose Adamczyk
"Been with Dave Frederickson State Farm for over 20 years!! It is the BEST agency I ever been with. Everyone is so kind and courteous and extremely helpful. Wouldn't go anywhere else."

Ann Alspaugh

January 18, 2023

5  out of  5 rating by Ann Alspaugh
"Although my husband and I moved to the opposite end of the City 13-years ago, we stayed with Dave Frederickson's State Farm office because of the level of friendly, proactive and neighborly customer service. We have all of our insurance policies (home, car, life & disability) with them, including my professional liability insurance. Needless to say, I highly recommend them."

mitchell smith

January 18, 2023

5  out of  5 rating by mitchell smith
"Qiana is fabulous! She helped me with my homeowners and auto policies"

Leigh B

January 13, 2023

5  out of  5 rating by Leigh B
"We have been with State Farm my entire life! It was my parents insurance company and I have stuck with them since moving to Chicago over 30 years ago. I have heard friends and co-workers talk about the problems they have had getting coverage once an accident or incident occurs, that's not the time when you want to find out what seemed like a great deal leaves you high and dry in your time of need. We have had to file a few claims over the years and they are always resolved quickly and professionally. We recently lived out of state for a few months and Hattie helped me navigate our insurance needs. It's so nice to have people you can trust and count on like Hattie. We know our premiums may be a bit higher than some but, I sincerely feel you get what you pay for with State Farm."

András Vass-Várnai

December 28, 2022

5  out of  5 rating by András Vass-Várnai
"I am glad I chose State Farm for my condo and auto insurance. Dave and his team have been amazing from the very beginning. I got all the information I needed to make my decision. Unfortunately a few months after moving in to my new condo I had a water damage event. The State Farm Team took my call immediately and guided me how to proceed. They managed the entire communication process with my damage mitigation and reconstruction company. Robert in particular was very understanding and made the entire process as fast and smooth as possible. After the work was done, Hattie reached our to me and followed up in the most professional manner. Overall I am very thankful to Dave and his team and I am planning to stay with them going forward."

shiva hadi

December 19, 2022

5  out of  5 rating by shiva hadi
"My agent, James, was very responsive and professional. He quickly provided me with the quotes that I had asked and I was really satisfied with the service."

Kelly Geerts

December 1, 2022

5  out of  5 rating by Kelly Geerts
"Dave and his team have always been great! I had a stalled car and had it towed. Dave was able to process my tow right away for reimbursement because I have roadside assistance. Great job as always from Dave!"

J Gunn

November 30, 2022

5  out of  5 rating by J Gunn
"My agent, James Lopez, is the BEST! He immediately responded to my request for a quote for several policies. When I first met with him at the office I was introduced to the entire team at David Frederickson State Farm Agency. James was professional and a pleasure to deal with. He had the answers to my questions and worked up policies for me that were better than the previous agency I was with. I’m glad I made the switch today to State Farm and James!"

Kris Lowes

November 19, 2022

5  out of  5 rating by Kris Lowes
"Dave and Hattie offer great customer service - they quickly and proactively handle any insurance needs I have had through the years!"

Alice Price

October 18, 2022

5  out of  5 rating by Alice Price
"Dave and his office staff are so supportive. Hattie Evans was especially kind in reaching out to me after I had my car repaired. She sent a personal and very thoughtful note about my recent health problems. I very much appreciate having Dave's office and its staff so close. We have used their services for over 50 years. Alice Price"

Eddie Urzúa

October 13, 2022

4  out of  5 rating by Eddie Urzúa
"I decided that I needed to switch car insurance but each time I thought of it -- I did not want to go thru that experience. But, I am glad I did. Thank you to Qiana Tate, Licensed Team Member of Dave Frederickson, State Farm Agent - this process was super easy due to customer service and nice for my wallet. Thank you, again Qiana."

Abdul Khye

October 11, 2022

5  out of  5 rating by Abdul Khye
"I have 4 cars and my house insurance with Dave Frederickson state farm, its always a pleasure and nice talking to them, their rates and service are outstanding, well qualified team, today i talked to Hattie Evans for my 4rth car insurance, she guided me so well and addressed all of my concerns will defiantly recommend them to others great job"

Md Nafiul Alam Nipu

October 8, 2022

5  out of  5 rating by Md Nafiul Alam Nipu
"I got my auto insurance from here recently. Dan was my agent. He was great and helpful. Walked me through the whole process. I called him multiple times to understand my quote and then went to their office to finalize my quote. You can either go to them or call Dan to get a quote. I would recommend him."

Mike Rand

October 6, 2022

5  out of  5 rating by Mike Rand
"Good agent 👍"

Phuong Le

October 4, 2022

5  out of  5 rating by Phuong Le
"Working with Dave Frederickson agent is quick and easy, especially with Qiana! Thank you"