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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Petree

May 20, 2025

5  out of  5
rating by Sharon Petree
"I am writing in regard to your associate Andrea Hesse. She has been very helpful getting an issue resolved and has gone above and beyond to make sure things are taken care of. She is well organized, efficient and has an excellent grasp of business. She is also supportive, friendly and quite professional. It is rare to get such good quality service. She is a great asset to State Farm."
We responded:
"Sharon - we appreciate you saying such KIND things about our team member, Andrea. She has been a wonderful addition to our team, and we are so happy you were able to see that and experience it for yourself. We are here for you however we can! Thank you for trusting us! "
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tamara l

May 20, 2025

5  out of  5
rating by tamara l
"It was really great to just have my question answered without any kind of fooling around! Very professional and exact, and I felt like Jay had time for me-that he cared! Very nice."
We responded:
"Tamara - thank you so much for the kinds words! We are so happy to have Jay a part of the team and that you had such a positive experience with him! We appreciate YOU and the continued trust you put into our office/team"
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Christian Peterson

May 14, 2025

5  out of  5
rating by Christian Peterson
"Super responsive."
We responded:
"Thank you for your review, Christian! We appreciate your trust in the team we have here "
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Valeria Munoz

May 12, 2025

5  out of  5
rating by Valeria Munoz
"James es muy amable me ayudo en mis preguntas y me explico mi póliza y lo mejor de todo es que habla español gracias 🙂"
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Tuoc Le

May 12, 2025

5  out of  5
rating by Tuoc Le
"Thanks Jay for the quick response. Tuoc."
We responded:
"Tuoc - we appreciate you taking the time to submit a 5 STAR review! Thank you for trusting us! "
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judy rigali

May 8, 2025

5  out of  5
rating by judy rigali
"Our service with Dave Fredrickson has been really outstanding! All aspects of repair of our Prius were handled quickly and professionally. No complaints whatsoever."
We responded:
"Judy - thank you so much for the positive words! We know dealing with claims/repairs isn't always the most pleasant experience, so we are ecstatic to hear that you have no complaints with the process. We are here to help however we can! "
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Elizabeth Kreider-Sarthy

May 7, 2025

5  out of  5
rating by Elizabeth Kreider-Sarthy
"Great response to billing inquiry and transition from former agency. Jay Hulbert was very helpful and went above and beyond."
We responded:
"Elizabeth, thank you for providing such a positive review of Jay and his service. He has been an amazing addition to the team and we are thrilled to hear that translate over to our customers "
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Paulette D

May 6, 2025

5  out of  5
rating by Paulette D
"Jay took care of my request less than 5 minutes. Thank you!"
We responded:
"Paulette - thank you SO much for taking the time to submit this positive review! We love having Jay a part of the team and are thrilled to hear about your positive experience with him and the service he provided! "
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Gary Stachnik

May 2, 2025

4  out of  5
rating by Gary Stachnik
"I've had State Farm as my as my insurance carrier for abut 40 years now for house, auto, and life. I've never had an issue with coverage and will continue to keep them. they have always been courteous and helpful in my dealings with them. My only issue now is their new policy of not including the auto insurance cards with the payment request but sending it in a separate post which twice now I had not received, making me request them by phone."
We responded:
"Gary - we appreciate your positive review! We are thrilled to hear you have had a positive experience with our office over the 40 years you have had your insurance with us. Here's to 40 more years! "
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Jim Pietrzak

April 30, 2025

5  out of  5
rating by Jim Pietrzak
"I started using Dave's agency a year ago after trying several agencies. I've found Dave, his team, and the State Farm claim team very responsive and easy to deal with. Unfortunately I had to recently file a claim - but the process was simple and hassle free."
We responded:
"Jim - thank you so much for taking the time to submit this 5 STAR review! We are thrilled to hear about the positive experience you had with our team and the claims process! "
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Jonathan H

April 23, 2025

5  out of  5
rating by Jonathan H
"Hattie is great to work with!"
We responded:
"Thank you so much for the positive words!! "
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Jeremy Marino

March 30, 2025

2  out of  5
rating by Jeremy Marino
"They didn't know what was covered with an incident that I had. Said that I wasn't liable. Then I called the main claim line, just to confirm, and I was told that I was definitely liable. So I filed a claim. Just got a letter saying that they are not renewing my policy. Insurance companies are the best. (That's sarcasm for those unsure) The people at the office may be nice enough, but they are still part of a larger, broken, greedy system."
We responded:
"Jeremy, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the confusion regarding your coverage. We strive to provide accurate information and support to all our clients, and it’s clear we fell short in this instance. We understand how frustrating it can be to navigate insurance claims and policy renewals. Your feedback is invaluable, and we will use it to improve our communication and service. If you would like to discuss this matter further, please feel free to reach out to us directly at 773-761-4242. We would like the opportunity to address your concerns and assist you in any way we can. Thank you again for your feedback, and we hope to have the chance to serve you better in the future."
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Kristina Kawell

March 21, 2025

5  out of  5
rating by Kristina Kawell
"All the team members have been so helpful and pleasant. They respond to matters promptly! I felt they went above and beyond to help!"
We responded:
"Kristina, thank you so much for your kind words. It has been a pleasure servicing you! "
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Estelle Pizzo

March 20, 2025

5  out of  5
rating by Estelle Pizzo
"I've been both a business and residential customer over the years. Dave and his staff have always been knowledgeable and friendly. Many times Dan has been of great assistance, and recently Jay helped me. They both add a personal touch to the transaction, and you always leave feeling that they care."
We responded:
"Estelle, you are a valued customer and we greatly appreciate your business! Our team is here to assist you with all of your insurance needs. "
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Gladybeth Perez

March 7, 2025

5  out of  5
rating by Gladybeth Perez
"Quiana, was great. She fixed an issue the previous agent was not able to fixed and it only took her less than 5 minutes!!! Thank you!!"
We responded:
"Thank you for leaving a review! Qiana is definitely an important part of our team! We appreciate your business! "
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reid du pre

March 5, 2025

5  out of  5
rating by reid du pre
"Super helpful, responsive, and they always find me the best prices by far. Highly recommend this office and the staff."
We responded:
"Thank you for your positive review! We are thrilled to hear that you found our team to be super helpful, responsive, and that we were able to find you the best prices. We appreciate your recommendation and look forward to serving you in the future."
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Stephen Reed

February 26, 2025

5  out of  5
rating by Stephen Reed
"Dave and his team are the best. They're always available to answer questions, extremely friendly, and great recommendations for coverage that fit in my budget. The couple of times I have had to make claims they've been helpful beyond expectations. I've been a customer of Dave's for 20 years and will continue until my heirs cash in on my life insurance. --------- 1 year later I'm editing this review to provide a recent example: I called to do a very normal thing (switch insurance coverage to a new car) and Qiana was so friendly and so fast with this request that I was reminded that this State Farm agency is tops. Great service and they really know their customers."
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Paul Dravillas

February 25, 2025

5  out of  5
rating by Paul Dravillas
"I am long time customer of Dave Fredrickson and State Farm. Dave and his office have taken great care of my family and me. Dan Mitchell from Dave's office has always been super responsive and helpful. Dave and Dan give me full confidence that things will be handled the right way. I cannot be more pleased with Dave, Dan and their State Farm office. Thank you!"
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Rick C

February 19, 2025

5  out of  5
rating by Rick C
"My agent of 25+ years retired and there was a snafu with coverage on some of my cars that (unbeknownst to me) led to a cancellation of coverage. Qiana, Dave and team did a great job to restore my coverage quickly. I look forward to continue working with them on my insurance needs."
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Ann F Stanford

February 14, 2025

5  out of  5
rating by Ann F Stanford
"I've worked with this insurance agency for over 20 years and have so appreciated the clarity and quickness of response to my questions. I couldn't recommend Dave Frederickson Insurance Agency more highly."
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Wendy Roman

February 11, 2025

5  out of  5
rating by Wendy Roman
"My family and I have been clients of Dave and this location for some years now. Just wanted to express my gratitude to him and his attentive staff, especially Kristen who helped me out this morning over the phone to get my necessary documentation which I needed asap. Fast, attentive and understanding state farm office ready to help you and be there for you! I am very grateful!"
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Kate Piatt-Eckert

February 4, 2025

5  out of  5
rating by Kate Piatt-Eckert
"The whole team is great, and Hattie is particularly thoughtful and diligent. They helped me sort through an escrow-related mess, and I can’t overstate how grateful I am for their help!"
We responded:
"Kate, thank you so much for your words of encouragement! We are always here to help in anyway we can!"
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Lee Scovern

February 4, 2025

5  out of  5
rating by Lee Scovern
"State Farm made it so easy for me to set up a rental insurance policy for my daughter's first apartment. Hattie was extremely professional and unbelievably helpful. She seemed to know what questions I had before I even asked them. I would definitely recommend them for any insurance needs."
We responded:
"Lee, we appreciate you taking the time to post this very thoughtful review! We know insurance isn't the easiest thing to sort through, so we try to be as prepared as possible so we can assist in the best way we can. Thank you so much for continuing to trust us with your family's insurance needs here in Chicago! "
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Frankie Sole

January 30, 2025

5  out of  5
rating by Frankie Sole
"Very nice guy Appreciate your service"
We responded:
"Frankie, thank you for the 5 STAR review! We are always happy to hear when we provide such positive experiences that prompt you to submit a review. Thank you for trusting us! "
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Atilia Olivo

January 29, 2025

5  out of  5
rating by Atilia Olivo
"Cada vez que he necesitado atención acerca de las polizas he recibido un trato excelente, siempre están dispuestos a ayudar."
We responded:
"Hola Sra. Atilia! Gracias por permitirnos ayudarle! Siempre es un placer hablar con usted que nos sa la oportunidad de compartir nuestro conocimiento en tema de seguros!"