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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Obed Betancourt

June 1, 2026

5  out of  5
rating by Obed Betancourt
"Realmente el servicio y la atención que recibí de James fue increíble y muy amable supo contestar todas mis dudas y me brindó un servicio de primera con precios y beneficios extraordinarios los recomiendo 💯 gracias james"
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Ashley Nygren

June 1, 2026

5  out of  5
rating by Ashley Nygren
"We have been using Dave and his team for 20+ years for all of our insurance needs and have had a fantastic experience. They are incredibly responsive and easy to work with. Special shout out to Andrea Hesse who we've been working with this year - our experiences with her are always so pleasant and helpful. Thank you!"
We responded:
"Ashley, we appreciate you all!! Thank you for trusting us. "
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Madison Nise

June 1, 2026

5  out of  5
rating by Madison Nise
"Jay is so helpful!"
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Ezra Jaffe

May 28, 2026

5  out of  5
rating by Ezra Jaffe
"Recommended by a friend. Fast service. Good communication. Good use of my time comparing proposals. Material savings. Happy to make the switch to David/State Farm."
We responded:
"Ezra, we are thrilled that we were able to assist in getting your coverage switched over to State Farm AND saving you money along the way. What a positive benefit for you and your family, and we are happy to hear we made the transfer an easy process for you! Welcome to the family!! "
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Bryan Bruno

May 27, 2026

5  out of  5
rating by Bryan Bruno
"Andrea was awesome! Quick and painless process add an additional vehicle. A she also informed me of some services I was missing out on."
We responded:
"Bryan, we are so happy to hear that we were able to handle your requests to update your Auto Policy, all while making it as painless as possible for you! We are always trying to find ways to assist, even above and beyond the original request and are thrilled to hear that was a benefit for you! Thank you for trusting your Good Neighbors!! "
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Ann Ziegler

May 24, 2026

5  out of  5
rating by Ann Ziegler
"Hattie was pleasant and super fast updating my homeowners and auto insurance plans."
We responded:
"Ann, thank you for trusting us with your home and auto insurance needs! We are always here to help and are thrilled to hear you were able to experience such wonderful customer service from Hattie and the team here! Thank you for taking the time to give us a shout out! "
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Wayne Spooner

May 17, 2026

5  out of  5
rating by Wayne Spooner
"Dave's team (Kristen in particular) did a wonderful job assisting with recent life changes that required updates to my insurance coverages in a timely manner. She proactively followed up on the details along a tight timeline which was greatly appreciated and inspired peace of mind. As a long-term customer of Dave's agency, I would definitely recommend him and their services."
We responded:
"Wayne, we know life changes can be hectic, so we are beyond happy to hear that Kristen was able to assist in navigating you through that process and making the necessary adjustments to give you that easy of mind. Thank you for your continued trust, and we wish you nothing but the best on this next adventure! "
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Val Venezi

May 15, 2026

5  out of  5
rating by Val Venezi
"Hattie went above and beyond to resolve a last minute issue. Very impressive customer service !"
We responded:
"Val, we are thrilled to hear that the customer service that Hattie provided was quick and attentive to what you needed! Last minute or not, we are always here to assist with your insurance needs! We are ALWAYS a phone call away"
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Stephanie Powell

May 14, 2026

5  out of  5
rating by Stephanie Powell
"Very easy and nice to work with. Changed the policy to my new car very fast. Wish the claims adjuster was as easy to work with as he will not be getting a 5 star review."
We responded:
"Stephanie, we are so happy to hear that Team Fred was able to make the policy adjustments easy for you! We know dealing with a claim and the situation surrounding it isn't ideal, so as an agent's office, we want to provide any help we can through that process. Thank you for your continued trust in the team here, Stephanie! You are truly valued "
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Gina Lala

May 13, 2026

5  out of  5
rating by Gina Lala
"Very attentive and great follow up"
We responded:
"Gina, thank you so much for trusting us to take care of your insurance needs here in Chicago! We know making a move can be difficult and are so happy we were able to make that transition as smooth as possible for you. Welcome to Team Fred! "
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Abraruddin “Abu” Mohammed

May 13, 2026

5  out of  5
rating by Abraruddin “Abu” Mohammed
"Kristen was very patient in answering all the questions and tailored the auto insurance policy to exactly my needs. The whole process of switching insurance would have been a huge pain if it wasn't for her expertise."
We responded:
"Abu, we are always here to ensure you get the Auto coverage you desire and need, all while trying to get you the best rate possible. We know switching insurance companies isn't always the easiest situation, but we are here to walk you through the process! No matter what, we are always a phone call away. Thank you so much for trusting us! "
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Matt Johnson

May 12, 2026

5  out of  5
rating by Matt Johnson
"I have been a happy policyholder of Dave’s for 20 years, and it’s because of the tremendous team and customer service. I just called in with a complex issue and Andrea jumped in and helped me get it done! I’ll be here another 20 years!"
We responded:
"Matt, thank you so much for trusting us for 20 years! Being able to have a personal relationship with your Agent and team is definitely something to strive for, and we are thrilled to hear you found that with Team Fred! We are excited to continue the relationship for 20+ more years! "
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Chicago guy CC

May 8, 2026

5  out of  5
rating by Chicago guy CC
"I have been a client of State Farm for a considerable period. The staff consistently provides excellent assistance and thorough explanations. My appreciation goes to Andrea for her time and effort."
We responded:
"Thank you so much for the recognition! We are always pushing hard to give the best assistance in all situations and definitely pride ourselves as a team who explains your coverages in detail to ensure you understand exactly what you are covered for. We are so proud of the team we have built over the years and appreciate you going out of your way to give such a wonderful review! "
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Daphnee Silencieux

May 8, 2026

5  out of  5
rating by Daphnee Silencieux
"My family has been with Dave for over 25 years (maybe even 35). I say Dave instead of State Farm because Dave is family at this point. From my parents car and home when they moved to Chicago, to my first car and every car since, and hopefully my son’s first car this year! I can reach out to Dave, Hattie, or Andrea any time for any reason and they are always there to help!"
We responded:
"Daphnee, how has it been 25 years already! We may be a "good neighbor", but family definitely seems more fitting. Thank you for continuing to trust us over the years. Here is to 25 more! "
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Donald Verdon

April 30, 2026

5  out of  5
rating by Donald Verdon
"State Farm representative Dave Fredrickson and his staff are amazing!"
We responded:
"Donald, we appreciate you taking the time to give the staff here at Dave Frederickson Agency a shout out! We are always here to help with your insurance needs, so feel free to reach out any time! "
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Kaine Osburn

April 30, 2026

5  out of  5
rating by Kaine Osburn
"My wife and family and I have been working with Dave and his team at State Farm for over 20 years. From Life Insurance to Homeowners to Autos, they are patient and clear. We just moved back to them for Auto and have not regretted it for a moment. His team at the office is responsive and positive. They know us and we trust them."
We responded:
"Thank you so much for the wonderful review! We are truly grateful for your loyalty over the past 20 years. and are SO glad to hear that you and your family have found the same patient, clear support across life, home, and autos We’ll be here for you anytime you need us, and we look forward to continuing to earn your trust for years to come! Welcome back!!! "
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Jose

April 29, 2026

5  out of  5
rating by Jose
"Great service and good quote. Thank you."
We responded:
"Jose, thank you so much for the positive comment! We are here for YOU whenever you need us! "
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Barry Lee

April 23, 2026

1  out of  5
rating by Barry Lee
"Extremely poor and inattentive customer service from Mr. Fredrickson himself."
We responded:
"Mr. Lee Since your policies are with a different agent, I have no access to any of your information. Only your own personal agent’s office can see your account to assist you. I graciously offered to have your agent contact you directly, but you terminated our call. I’m sorry that you feel that you received poor and inattentive service, sir. I will always do everything in my power to help the customer of a fellow agent."
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Patricia Biegelmann

April 23, 2026

5  out of  5
rating by Patricia Biegelmann
"David, and his staff are always available to help answer any questions I have! They are very friendly, warm, easy to talk too! I would highly recommend their office for all your insurance needs!!!"
We responded:
"thank you for the amazing review! We’re so glad you’ve felt supported and that we’ve been available whenever you have questions. It means a lot to hear that our staff is friendly, warm, and easy to talk to. We truly appreciate your recommendation and are here to help with all your insurance needs anytime!"
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Carolina Araujo

April 12, 2026

5  out of  5
rating by Carolina Araujo
"Excelente comunicación y atención. Estoy satisfecha con la información aportar por el Sr Jame. Y por aclarar todas mi dudes a la hora hora de elegir una póliza para autos y de gastos finals Gracias"
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lizbeth Mejia Chavez

April 12, 2026

5  out of  5
rating by lizbeth Mejia Chavez
"James was very helpful and set us up with a great plan"
We responded:
"Thank you so much!! We always try to get you the BEST to find all areas we can cover you and assist with insurance wise, so we appreciate you taking the time to give James a shout out! "
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Anish Shah

April 9, 2026

5  out of  5
rating by Anish Shah
"My family and I have been with Dave and his State Farm Insurance Agency for over 5 years. They are always responsive, proactive, and always quick to address any of our needs. Would definitely recommend them to anyone looking to get personal or rental insurance in the Chicago Area."
We responded:
"That means a lot—thank you for sharing your experience. We’re truly grateful that you and your family have been with Dave and our State Farm team for over 5 years. We’re especially happy to hear that you’ve felt our responsiveness, that we’ve been proactive, and that we’re always able to quickly help when a need comes up. Thanks again for the recommendation to anyone looking for personal or rental insurance in the Chicago area—we’d love the chance to help others the way we’ve been able to help you."
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Luke Kinney

April 8, 2026

5  out of  5
rating by Luke Kinney
"Great team! Hattie saved me money on auto and condo and increased my coverage! Highly recommend."
We responded:
"Luke, we appreciate you taking the time to give us such a wonderful review! We are always here to make sure you are protected, and if we can do that AND save you money it's always a WIN in our book! We appreciate you trusting us! "
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Alexa Wong

March 31, 2026

5  out of  5
rating by Alexa Wong
"Qiana was super helpful and getting a policy with statefarm was super easy! ——— March 2026 I recently relocated had car troubles out of state and Jay went above and beyond to help me. What a gem of an agent!!"
We responded:
"Alexa, we appreciate the positive words and are SO happy we could help"
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Rhonda Kokot

March 30, 2026

5  out of  5
rating by Rhonda Kokot
"Andrea has been a joy to work with. She's been able to answer all of my questions pertaining to my home, auto and PUP policies and has quickly and thoroughly answered my questions and supported our needs. Thank you! Great job!"