Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Baruc Lopez Solis

Baruc Lopez Solis

January 19, 2026

5  out of  5
rating by Baruc Lopez Solis
"Great Service, James always answers any question i might have throughly and attentively on top of getting me the coverage I need."
We responded:
"Baruc, thank you so much for the kinds words! We always strive to make insurance as easy as possible for our customers, all while making sure you are covered adequately. Thank you so much for trusting James and TeamFred! "
Profile photo of Stephanie Lopez

Stephanie Lopez

January 19, 2026

5  out of  5
rating by Stephanie Lopez
"Excellent service every time. Friendly, responsive, and always willing to help. James make insurance easy and stress-free."
We responded:
"Stephanie, we are so happy to hear that James was able to make insurance easy and stress-free! We know that can be difficult sometimes, but that is exactly what we are here for and one of our primary goals. We appreciate you taking the time and submitting a 5 STAR review. Thank you so much for trusting us! "
Profile photo of Ashley Abarca

Ashley Abarca

January 19, 2026

5  out of  5
rating by Ashley Abarca
"James López has excellent customer service; he always attends to my questions and concerns on top of helping me find the best insurance for mine and my family’s vehicles. Thank you so much Mr. López!"
We responded:
"Ashley, thank you so much for trusting us with your insurance needs! James is awesome, and we are so happy you were able to have such a positive experience with him. If you need anything, never hesitate to reach out! "
Profile photo of Felix Abarca

Felix Abarca

January 19, 2026

5  out of  5
rating by Felix Abarca
"El servicio que obtuve de parte James Lopez fue extraordinario acerca de mi póliza de mi carro, contesto todas mis dudas y me ayudo a obtener la mejor póliza para mi y mi familia."
We responded:
"Gracias, Felix por compartir hacerca de el servicio que obtubiste aqui con migo y State Farm. Bien benido y espero tener la oportunidad de ayudarte a ti y tu famila por muchos años!! Feliz Año nuevo! "
Profile photo of Michelle

Michelle

January 19, 2026

5  out of  5
rating by Michelle
"The Agent James was very helpful. The agent explained in great details and quoted me the differences in prices that met my needs."
We responded:
"Michelle, we are always here to help you and set up the policy that fits your needs. Do not hesitate to call us when you need assistance. We are always here! "
Profile photo of Meagen Hugel

Meagen Hugel

January 16, 2026

5  out of  5
rating by Meagen Hugel
"I had the pleasure of working with James on making a payment as well as updating their records for my home. He was very friendly and helpful. If you need any assistance, ask for him, he is the best!"
We responded:
"Meagen, we are so happy to hear about your wonderful experience with James! He is definitely an awesome part of TeamFred and we are thrilled to hear you got to experience his awesome service firsthand. We are always here if you need us! "
Profile photo of Deborah Barnes

Deborah Barnes

January 15, 2026

5  out of  5
rating by Deborah Barnes
"We have all of our insurance policies with Dave Frederickson’s State Farm office. Dave is a straight-shooter and a pleasure to work with. His staff always responds quickly to my questions or requests whether by phone or email. I recommended Dave’s State Farm team to some friends who told me that they were having difficulties dealing with their insurance agent. My friends reported back that they are extremely happy that they switched to Dave Frederickson. Call Dave! You will not be disappointed."
We responded:
"Debroah, thank you so much for the kind words! We are always a phone call or email away and do pride ourselves on our prompt services at this office. Insurance can seem like a lot, and that is what we are here for! If anyone needs help, give us a call! We won't disappoint :)"
Profile photo of Mary McDonald

Mary McDonald

January 10, 2026

5  out of  5
rating by Mary McDonald
"Hattie was extremely attentive to the fact that I was closing on my condominium in Illinois and moving to Tennessee. She kept track of my closing and as soon as it was completed, she handled the cancellation of my homeowner's policy. Thank you, Hattie!!"
We responded:
"Mary, thank you so much! We are excited for you and your new adventure and will always be here if you need us in Illinois! Best wishes to you and this new chapter :)"
Profile photo of Drew Brennan

Drew Brennan

January 9, 2026

5  out of  5
rating by Drew Brennan
"Dave and Hattie and the whole team at State Farm are wonderful to work with. I have had my business with them for nearly 15 years. It's a great partnership."
We responded:
"Drew, thank you so much for your kind words! We are thrilled to hear that the service we provide has allowed you to continue your relationship with us for 15 years! Here's to 15 more! Thank you so much for trusting us!"
Profile photo of David Babayev

David Babayev

December 29, 2025

5  out of  5
rating by David Babayev
"Hattie and her team work fast to update our policies whenever we’ve needed and are very friendly. I’ve only had great experiences with Dave Frederickson’s office in the nearly 5 years I’ve been with them."
We responded:
"David, we appreciate the kind words! We are so happy to hear that the service provided over the past 5 years has cultivated such a wonderful relationship! Thank you for your continued trust. We are always here to help! "
Profile photo of Adam Bezman

Adam Bezman

December 23, 2025

5  out of  5
rating by Adam Bezman
"Hattie at Dave's office was fantastic in setting us up with our new teen driver. Was able to handle everything quickly via emails while I was at the dealership and get us all set up with our insurance with the best discount available. Very helpful and friendly to boot!"
We responded:
"Adam, we are so happy to hear that you had such a positive experience with our office, specifically Hattie! We always try to make these things as easy and stress free as possible, so we are thrilled to hear that you benefited from that service! We are always here to help! "
Profile photo of Rachel Popoola

Rachel Popoola

December 22, 2025

5  out of  5
rating by Rachel Popoola
"Very detailed and explained all my questions and concerns"
We responded:
"Thank you so much, Rachel! We are so happy that we could assist in getting a great policy active for you! Here's to growing our relationship and trust! "
Profile photo of Trinda Weaver

Trinda Weaver

December 22, 2025

5  out of  5
rating by Trinda Weaver
"This agency has people who are always friendly and helpful. Communication is great! I’ve never had an issue with any claims, either."
We responded:
"Trinda, we appreciate you taking the time to give us such a positive shout out! We are so thankful that you are able to trust us all while receiving excellent, personalized service :)"
Profile photo of Jahnavi

Jahnavi

December 22, 2025

5  out of  5
rating by Jahnavi
"Great assistance by the team here, highly recommended!"
We responded:
"Jahnavi, thank you so much for the kind words! We are thrilled to hear you had such a great experience with our team. Thank you for continuing to trust us! "
Profile photo of Josephine Casey

Josephine Casey

December 16, 2025

5  out of  5
rating by Josephine Casey
"I've been with State Farm for over 50 years, and with Dave Fredrickson for 40 of them. I have always been treated with the utmost kindness and respect by the people in Dave's office. They have even been helpful when I thought of switching to another insurance provider! In the end, I chose to stick with the best."
We responded:
"Josephine, we are so happy to hear that you have been able to trust the team here for 40+ year! We are always here to help and will go above and beyond to assist as much as we are able. Here's to another 40 years! Thank you for trusting us to service your insurance needs and we hope you NEVER hesitate to reach out if you need assistance. "
Profile photo of Troy M

Troy M

December 12, 2025

5  out of  5
rating by Troy M
"The good folks at State Farm are extremely helpful, knowledgeable, and kind. They answered all my questions and provided excellent customer service. I'm so glad I'm with a team of people who are dedicated to their clients."
We responded:
"Troy, we appreciate your kind review so much! We pride ourselves in the service we provide and are thrilled to hear that you were able to benefit from the amazing team we have here! TeamFred is always here to assist! "
Profile photo of Joe Dulay

Joe Dulay

December 10, 2025

5  out of  5
rating by Joe Dulay
"Dave and team are responsive and easy to work with. Made a couple policy changes via text and email in just a couple minutes."
We responded:
"Joe, we appreciate you taking the time to submit such a nice review! We try to make any process involving insurance as easy as possible, so we are thrilled to hear how seamless these adjustments went for you. If you need anything, we are always here to help! "
Profile photo of Dorian Taylor

Dorian Taylor

December 9, 2025

5  out of  5
rating by Dorian Taylor
"Kristen was fantastic. Her calm and professional manner was wonderful, and she got me a great deal with room to grow. Thank you Kristen!"
We responded:
"Dorian, we are so happy to hear about the great rates you were able to obtain with us! Kristen and the team here are always trying to find ways to cut the cost as much as we can, all while providing adequate coverage in the event you need to use that policy for a loss. We are always here to help! Thank you for trusting us! "
Profile photo of Skip Redner

Skip Redner

December 9, 2025

5  out of  5
rating by Skip Redner
"I just switched cars and Jay was a fantastic help with the process. Fast and accurate quote. Overallan easy and great experience."
We responded:
"We are so happy to hear you had such a fantastic process with our team, especially Jay! We know dealing with insurance isn't always the most fun, but we are always here to make it as easy and understandable as possible for you. We are always here when you need us! "
Profile photo of Cynthia Clampitt

Cynthia Clampitt

December 9, 2025

5  out of  5
rating by Cynthia Clampitt
"I have obtained my insurance -- both for my home and my car -- for many years from this agent. The service is always swift and reliable--and friendly."
We responded:
"Cynthia, thank you so much for taking the time to submit the 5 STAR REVIEW! We are so happy to hear that you have had the amazing opportunity in trusting and working with us for so many years. Here's to many more! "
Profile photo of Jay Grossman

Jay Grossman

December 9, 2025

5  out of  5
rating by Jay Grossman
"Great professional service from the whole staff."
We responded:
"Jay, we appreciate you providing such a positive review! We are very proud of the team we have, and LOVE to hear when customers have had such great experiences with the whole staff. We all appreciate your continued trust in our team! "
Profile photo of Bruce Aaron

Bruce Aaron

December 8, 2025

5  out of  5
rating by Bruce Aaron
"I hate to admit that I’m behind on completing some tax forms for 2023. I called State Farm to get a better picture of what policies the various charges that year were for (since I have multiple policies with you guys.) Andrea went WAY out of her way to get me answers to my questions, including texting me further findings she discovered after we ended our call. If I was hiring employees, I’d work hard to get Andrea on my team!"
We responded:
"Bruce, this is such a kind review! Andrea is awesome, and we are thrilled to hear you had such a great experience working with her! Thank you for continuing to trust us. We are here whenever you need us! "
Profile photo of lc

lc

December 4, 2025

5  out of  5
rating by lc
"Great responsiveness and initiative from staff members. Jay was a great help."
We responded:
"Thank you so much for the 5 STAR review! We are so happy to hear that you had such a great experience with Jay and the team here. We are always here to help! "
Profile photo of John Kvedaras

John Kvedaras

November 22, 2025

5  out of  5
rating by John Kvedaras
"Jay Hulburt is great! Not only was Jay, friendly and knowledgeable, he asked some pointed questions to learn more about my particular situation and insurance needs. I am very impressed with the initiative he took on my behalf, the mark of a true relationship builder. . I heartily recommend Jay and this agency."
We responded:
"John, we appreciate the kind words so much! We are very proud of the team here at this office and are thrilled to hear you had such a great experience with Jay! Thank you for trusting us! "
Profile photo of Mary Jewers

Mary Jewers

November 19, 2025

5  out of  5
rating by Mary Jewers
"Dave and his team at State Farm are truly the epitome of everything right in customer satisfaction/service in an industry that isn't known to be "fun" to deal with. I've been with SF for over 40 years, and the reason is simple. I'm completely satisfied with how I am treated and the coverage I have, that gives me peace of mind. I've been hit a few times, and that is when you find out how great Dave, Hattie, and his entire team is. Everything handled quickly and with such care. Dave is such a wonderful person, and I believe the people he has reflects his desire to have a real family feel about dealing with his staff. Honestly whenever I have to contact them, whether in person or via email, there is such a friendliness and genuineness that makes you feel like you just stepped into a State Farm commercial lol. Just the nicest people. Quality coverage. People who listen and understand your needs in life. No pressure sells. Just one less thing I have to worry about in life that I know is handled well. Update: I thought I posted this a year or so ago. Guest I forgot to hit Post. I recently was in a semi hit and run incident. Car totaled. Hattie was my "go to" rep on this and she was so warm, professional, and thorough. As upsetting as it was she helped me through it and got me covered quickly for my new car insurance. I also use the Safe Driver discount, and she sent that out immediately to me. Also reminded me of a Safety class coming due in a few months that provides valuable driving tips and at the end of the course you receive a nice discount. I am sure going through that course helped me in the moment of the accident because I knew what to do. Hattie has helped me out throughout the years and I feel comfortable in her knowledge. She's easy to work with and is proactive in her approach to help. Dave knows how to select the best team and I'm so appreciative of their fine service."
We responded:
"Mary, we appreciate this so much! Your kind words do not go unheard. Thank you for trusting us!!! "